FREQUENTLY ASKED QUESTIONS

1. Is this shampoo and conditioner sls and parben free??

   
   Shampoos are not SLS free but conditioners are always sulphate free since they do not contain any foaming ingredient. Having said this, this one hydrates and moisturises hair more than most SLS free options available in the market as on date.

2. Is it sulfur free shampoo as mine is coloured hair and very damaged hair.

   
   It is not a sulphate free shampoo. Meant for dry, frizzy hair and not to repair damaged hair.

3. I have dandruff , hair fall, frizzy hair n I hv got curly hair..plz help

   
   First needs to be resolved is dandruff. So use dandruff control oil shots & dandruff control shampoo for 15 days. This will resolve your dandruff. Then replace dandruff control oil shots with hair fall control oil shots for at-least 30 days keeping dandruff control shampoo as it is.

   Ideally in these 45 days, your dandruff will be gone and hair fall will be reduced visibly.

   Now these oils along with our shampoo & conditioner have nourishing properties so you may get relief from frizz from above suggested regime only.

   To make the entire regime simple,

   Buy one dandruff control treatment combo after 15 days, just buy hair fall control oil shots and continue earlier purchase dandruff control shampoo & conditioner.

4. My hair is too much dry and frizzy , I have hair fall issue too. Which one good for me.

   We suggest to use our hair fall control oil shots to control your hair fall and you can buy heavy moisturising shampoo & conditioner to take care of dryness.

5. How many hair wash required to see the results. As i tried many products but no results.

   To be very frank, our shampoo is much superior than ordinary shampoo and it is designed to give well hydrated, internally nourished hair. But the fact is, there is no permanent solution to dry hair, you need to keep on using the product which suits your hair type.

   Let me explain it more in depth. If your hair is originally dry, it means the amount of lipid in hair is less or hair may be more porous than usual along with less natural sebum secretion from glands. There can be any reason from these 3 major factors. So we need to try and work on all 3. 

   To do that, we suggest to use oil shots & conditioner along with shampoo for better results.

6. I have hair fall my hair growth has stop

   We have hair fall control oil shots for treating hair fall. Heavy moisturising oil shots are for treating dry, frizzy hair and not hair fall.

   For boosting the hair growth we have another product called “ Hydroil”.

   What we suggest you to buy is Hair Fall Control Oil Shots & Hydroil together. First use the oil shots for 15 days and then use Hydroil.

7. How to use oil shots?

   
   There are 8 vials in one box. Each vial is a single application on alternate night basis. So 8 vials will last for 15 days.

   Steps

   1.Take our the Vial

   2. Replace vial plug with the dropper

   3. Presser dropper to get drop wise application on hair & scalp

   4. Massage gently

   5. Wash in the morning with shampoo

8. Is it suitable for chemical straight hair??? And I have hair fall problems so is it suitable ???

   
   It can be used on chemically processed hair to repair and make your hair healthy again. One important point to keep in mind is, if you have recently done chemical treatment in less than 15 days, the oils may cause your hair to go back to its original wavy state rather than straight hair which was achieved by styling chemicals. But if it's been more than 30 days after you treated your hair, then it's safe to use oils since the impact of the chemical is about to be over in 30 days and hair might have already started coming back to its original texture and shape.

   If you have hair fall problem, we suggest to use hair fall control oil shots instead of heavy moisturising oil shots.

   Classic Hair Serum

   Skin Lightening Face Wash

   Skin Lightening Moisturiser

   Oil Away Face Wash

   Oil Away Moisturiser

   Multi protection Sunscreen SPF 40

   Natural Mineral Sunscreen SPF 50

   Ultimate Soothing Oil

   Root Deep Hydroil shock

   Root Deep Hydroil 

   Root Deep Shampoo

   Root Deep Intenso Fluid Creme

   Root Deep Anti Frizz Oil

9. I am looking for good Indian hair care brands that focus on quality and not marketing. This seems promising. But I can't trust any claims without seeing the full ingredients list first. Why is it not disclosed on the website?

   We believe in constantly looking for an opportunity to replace synthetic, feel enhancing ingredients with more nutritious, natural ingredients so it becomes difficult to constantly keep a track in the ingredients listed on various places. However, for your reference, here is the list of ingredients for this particular product.

    

   AQUA, CETYL ALCOHOL, CANNOLA OIL, CYCLOPENTASILOXANE, BEHENTRIMONIUM CHLORIDE, PROPANEDIOL, BIS HYDROXY/METHOXY AMODIMETHICONE, CYCLOTETRASILOXANE, PERSEA GRATISSIMA (AVOCADO) OIL, POLYGLYCERYL- 3 METHYLGLUCOSE DISTEARATE, SODIUM PCA, WHEAT AMINO ACIDS, PANTHENOL, GLYCERIN, SODIUM HYALURONATE, HYDROXYPROLINE, PHENOXYETHANOL, CAPRYLOYL GLYCINE, UNDECYLENOYL GLYCINE, SODIUM BENZOATE, POTASSIUM SORBATE, BEHENYL/STEARYL AMINOPROPANEDIOL ESTERS, HYDROXY ETHYL CELLULOSE, CITRIC ACID, PENTAERYTHRITYL TETRA-DI-T-BUTYL HYDROXYHYDROCINNAMATE, DISODIUM EDTA, PERFUME

10. How long will the result last? My hair are very dry. They have being dry since the time I remember.

    Dryness in hair is majorly related to the hair porosity and overall hydration as well as lipid content in hair.

    We intent to restore the lipid content with natural oils so hair porosity can be minimised and water loss can be avoided. But its not a short term process. We suggest you to keep on using the oil shots atleast four couple of months if you like the results in 15 days.

11. After using this oil,on the next morning i have to wash my hair or not?

    Yes. It is recommended to use the oils shots every alternate day and wash the hair on next day.

12. Are the products sulphate free?

    No the products are not sulphate free but free from paraben, artificial colour, petrochemicals, mineral oils and any kind of toxins.

13. When to wash hair after application of oil shots

    If you are applying the oil at night, you should wash the hair next day morning. Alternatively, you can apply the oil shot an hour before shower and wash the hair with shampoo when going for a bath.

14. How many shots in INR 775?

    8 Shots to be used every alternate night. So you can consider 15 days supply. In 15 days you will experience if the product is working on your dry hair or not. If its working, you can use it forever or whenever you need. Its 100% natural, super nutritious product without any side effects.

15. Hi, my question is , my hair is very dry and frizzy damage becoz i use colour. Please recommend me a good shampoo conditioner and oil

    You can use Heavy Moisturising Oil Shots and colour protect shampoo & conditioner (currently out of stock but you can check back in coming week.)

16. How long can we use Oil Shots?

    Oil shots can be used lifelong because they are 100% natural without any side effects. One box contains 8 oil shots which will last for 15 days but if you see good results, we recommend to replace your traditional champi oil with oil shots and use then twice or at-least once a week.

17. Hi just received my box of oil shots for dry hair , have just recovered from a bad skin allergy So a bit apprehensive of applying this overnight.. is it safe

    There is close to zero probability of this 100% natural blend causing any allergic reaction to your scalp. However, we suggest you to apply few drops on oil on your hand and see if it causes any allergic reaction. If there is no such sign after couple of hours, you can comfortably apply it on you scalp and leave it overnight.

18. Are we getting just one bottle of shot or complete 8 packs of shots ?

    Complete pack of 8 oil shots vials

19. I have colored hair... Does this shampoo have parabens and sulphates?

    There is no paraben in any of our products. However, we do have sulphate since this shampoo is designed to keep hair hydrated and sometimes sulphate free shampoos dry out the hair. But we agree that sulphate free shampoos do help in longer colour retention. You can try our colour protect shampoo & conditioner combo which is sulphate free.

20. Is this shampoo sulphate and paraben free??

    If the question is for heavy moisturising shampoo, then its not sulphate free. But its made with natural, responsibly sourced palm oil cleansers.

21. Hello I’m 41 and I have gone through an alopecia problem but now it’s fine and I want volume also bcoz my hair is dry, frizzy and thin. Which u will recommend for me ?

    Yes, it's a 100% natural oil blend for dry, frizzy hair so we definitely suggest this product.

    But to get more volume, we suggest you to use our Root Deep shampoo & Conditioner (Intenso fluid creme)

22. Is it also good for coloured and chemically treated hair?

    You can use this product for sure but for better results on coloured, chemical treated hair, we would suggest power repair shampoo & conditioner since they are sulphate free and focused towards repairing the shaft damage.

23. After using the 8 shots are the effects going to be lifelong or do we need a reorder later?

    We suggest to reorder.

    There are various factors like hormones, glends, environmental conditions, medications and overall balance of hair/skin elements have an impact on how our hair/skin behaves. If you discontinue the usage, other factors are going to play their role and so the effect may not sustain for long. Consider it as the 100% natural, zero chemical based hair nutrition and like we eat food for maintaining our body, oil shots are also a food for maintaining our hair.

24. Is the combo pack inclusive of the 8 oil shots set?

    Yes 8 oil shots to be used one at a time for 8 alternate nights. So the treatment will last for 15 days.

25. Is this shampoo sulphur free and can be used for chemically straightened hair???Since I'm not able to buy other products during lockdown

    This is not a sulphate free shampoo. However, you can surely use it on you straightened hair. Still, if you need sulphate free shampoo & conditioner, you can buy smooth ease which is in stock as of now.

26. Is combo pack of heavy moisturising suitable for wavy texture of hair?

    Yes it is definitely suitable for heavy texture. In fact its better suited for wavy texture. The result will be well nourished, less frizzy, easy to manage hair.